Terms of Service
What this means - Applicable reference: Use of the gocontigo storefront, including checkout, is subject to these Terms of Service and all mandatory consumer protections.
Order review and acceptance
Customer-facing rule - Concise choice: Every order is subject to acceptance, inventory availability, payment authorization, and fraud review. An obvious error may be corrected, and a declined order receives any refund required by law.
USD pricing, shipping, and taxes
Applicable procedure - Applicable handling: All monetary amounts use United States dollars (USD), with free standard US shipping and tax calculated under governing law.
Cancellation and return remedies
Service approach - Order-specific method: The Refund Policy controls returns and exchanges after shipment, while an unshipped order may still be canceled on request.
Product information and safe use
Working rule - Detailed framework: We take reasonable care with descriptions, photographs, specifications, and prices for drinkware and hydration accessories. Screen appearance can vary, and customers must follow product-specific material, care, use, temperature, and safety information.
Liability and mandatory rights
Customer standard - Reliable approach: To the extent law permits, liability is limited to direct losses arising from the transaction; no term excludes a consumer right that cannot legally be waived.
Acceptable website use
Plain-language summary - Operational choice: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.
Customer service contact
Customer outcome - Direct method: Requests connected with this policy are handled by gocontigo using the details listed here.
Business name: gocontigo
Trade name: gocontigo
Email: support@gocontigomosaic.shop
Phone: 512-736-1338
Physical and return address: 2812 Sundown Ln, Boulder, Colorado, 80303, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).