Shipping Policy

How this rule works - Operational information: Delivery from gocontigo is limited to US addresses. All qualifying US purchases receive standard shipping at no charge.

Taxes

How we apply this - Policy-based information: Any tax due on an order is collected as required by the applicable jurisdiction.

Processing and transportation estimates

Customer outcome - Customer-first information: The published schedule consists of 1-2 business days for processing plus approximately 4-6 business days for carrier delivery.

Address corrections and cancellation

What to expect - Transparent rule: Address and cancellation requests must reach customer service before carrier handoff; later requests are governed by the Refund Policy.

Shipment tracking

Practical application - Straightforward detail: We provide a shipment-tracking number after carrier handoff. Carrier systems can require additional time before displaying movement.

Customer service contact

How we apply this - Clear review: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigomosaic.shop

Phone: 512-736-1338

Physical and return address: 2812 Sundown Ln, Boulder, Colorado, 80303, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).